Functional and Attractive Outdoor Living Areas for Your Home in Waller, TX

To get started with any of our services, email, call, or fill out the form on our contact page. We will call back within one business day to discuss your budget and the scope of work you're looking for. Then, your Customer Success Manager (point of contact throughout your customer journey) schedules an on-site landscape consultation. To help us prepare for this consultation, you will receive a design questionnaire, and we encourage you to create a Pinterest board to share your ideas.

Scheduling a discovery call with your Customer Success Manager (CSM) before your in-person On-Site Landscape Consultation with your Landscape Designer offers several key benefits that will enhance your overall experience. Your CSM is your primary point of contact throughout your landscaping journey, and will be involved and guide you every step of the way. This preliminary conversation allows us to gather essential information about your needs, preferences, project scope, and budget, ensuring that we come prepared with tailored ideas and solutions. It helps us identify potential challenges early on, so we can address them proactively. If both parties feel good about moving forward, we'll schedule your On-Site Landscape Consultation, which is a $200 investment.

Our expert designer will come to your home or property to take pictures, measurements, and to talk with you. We will make note of any possible issues, like drainage or structural concerns, to incorporate into your design plan. The investment for this consultation is $200, which will be credited to your project should you move forward with us for installation. Most projects include design within the $200 On-Site Consultation fee, however, larger construction projects may have additional design fees.

Within 7-10 days of your on-site consultation, we will create a comprehensive design plan that includes scaled 2D designs in an easy-to-read format. We also offer 3D renderings starting at $300. Everything from drainage to plant type is accounted for in your personalized design plan. You'll also receive detailed, line-itemized estimates, so you'll face no surprises later on. Once you're ready, you can sign the installation agreement, which includes payment terms. Your Customer Success Manager will work with you to determine a schedule and project start date, which we adhere to barring any unforeseen weather or supply delays.

When you have paid your 30% deposit, we will schedule your installation, which is typically within 2-3 weeks. Your Customer Success Manager will provide frequent updates (depending on your project) via phone calls and emails. At the end of each day, we will clean up after ourselves, adhering to our "Clean Job Site Promise."

This day won't come as a surprise because you'll already know the timeline. You'll walk the property with your Customer Success Manager to review the final product. You'll be provided a moisture meter, which allows for easy soil testing, along with a document to help you determine how best to water your trees, plantings, etc. You'll also receive and learn more about your warranties. We will collect the final payment at this time, but with our detailed and transparent estimate, there should be no surprises.