Please complete this form to request a warranty review or billable service. A member of our team will respond within 2–3 business days.
If something doesn’t look right or isn’t working as expected, you’re in the right place. Use this form to submit a Project Support Request and our team will be in touch.
Once your request is submitted, our team will review the details and contact you within 2-3 business days to discuss next steps.
Not all requests are covered under warranty. Each submission is reviewed based on the scope of work, timing, and conditions on site. If your request falls outside of warranty coverage, we will clearly explain your options and provide next steps.
To help us respond quickly and accurately, please include as much detail as possible and upload clear photos of the issue. Photo uploads are required for all requests so we can assess the situation before scheduling a visit.
If you are experiencing an active irrigation leak that you cannot turn off, please select the “urgent” option in the form. This helps our team prioritize time-sensitive issues.
We appreciate the opportunity to support your project and keep your landscape performing the way it should.
Frequently Asked Questions
