Plan Your Dream Landscape and Enoy it This Year!

First, simply fill out the form or give the office a call. Carla, our friendly office representative with over five years of landscape experience, will call back within one business day to discuss your ideas for your landscape. If we’re in the same budget ball park and project timeline, Carla will schedule a 20-Minute Discovery call with your Customer Success Manager (CSM), which we prepare for by sending you a design questionnaire. The questionnaire asks you a variety of questions to help us better understand your landscaping dreams. You will also have the opportunity to share photos and important documents, such as a property survey. We also encourage you to create a Pinterest board to share your ideas.

Scheduling a discovery call with your Customer Success Manager (CSM) before your in-person On-Site Landscape Consultation with your Landscape Designer offers several key benefits that will enhance your overall experience. Your CSM is your primary point of contact throughout your landscaping journey, and will be involved and guide you every step of the way. This preliminary conversation allows us to gather essential information about your needs, preferences, project scope, and budget, ensuring that we come prepared with tailored ideas and solutions. It helps us identify potential challenges early on, so we can address them proactively. If both parties feel good about moving forward, we'll schedule your On-Site Landscape Consultation, which is a $200 investment.

Our expert designer will come to your home or property to take pictures, measurements, and talk with you. They'll listen to your vision, ideas, and concerns to help guide our recommendations and solutions. They'll also make note of any possible issues, like drainage or structural concerns, to incorporate into your design plan. The investment for the On-Site Landscape Consultation is $200. The On-Site Consultation fee will be credited to your project should you move forward with us for installation. Most projects include design within the On-Site Consultation fee, however, larger construction projects may have additional design fees. We will let you know if you will need additional design fees on our initial phone call. Optional 3D renderings are also available, starting at $500.

Within 7-10 days of your on-site consultation, we will create a comprehensive design plan that includes scaled 2D designs in an easy-to-read format. We also offer 3D renderings starting at $500. Everything from drainage to plant type is accounted for in your personalized design plan. You'll also receive detailed, line-itemized estimates, so you'll face no surprises later on. Once you're ready, you can sign the installation agreement, which includes payment terms. Your Customer Success Manager will work with you to determine a schedule and project start date, which we adhere to barring any unforeseen weather or supply delays.

When you have paid your 30% deposit, we will schedule your installation, which is typically within 2-3 weeks. Your Customer Success Manager will provide frequent updates (depending on your project) via phone calls and emails. At the end of each day, we will clean up after ourselves, adhering to our "Clean Job Site Promise."

This day won't come as a surprise because you'll already know the timeline. You'll walk the property with your Customer Success Manager to review the final product. You'll be provided a moisture meter, which allows for easy soil testing, along with a document to help you determine how best to water your trees, plantings, etc. You'll also receive and learn more about your warranties. We will collect the final payment at this time, but with our detailed and transparent estimate, there should be no surprises.